Components of a Defect Management Software

 Since software developers and testers work together in the Agile and DevOps environments, it gets challenging to cope up with the increasing competition. Development teams work in collaboration with various stakeholders to make the most of the testing efforts. Defects in software applications are a norm, the sooner you realize that better it is. It is impossible to have a 100% defect/error-free software application, but experts work to make the most of their efforts. The current need for faster delivery and quality products calls for robust software testing solutions that can meet customer expectations.

A defect management system is a defect repository where all the defects appearing in a system are identified, recorded and assigned for rectification. This system includes defect management software and defect management tools to achieve projects efficiently. 

How Does Defect Management Work?

A defect management system works in a systematic manner, and records all the defects in the system without duplicating defects, and maintaining a log for future use too. There are different steps involved in the defect management that are explained below”

Identification – First of all, testers identify the defects

Categorize – When it is reported, it is automatically assigned to a team member to assess whether to rectify the defect or leave it

Prioritize – The next step is to prioritize by assessing the severity of defect and its impact on the user. The prioritized defects are handled by a formal change control board. 

Assigning Defects – After   the defects, they are then assigned to developers or testers accordingly 

Resolving Defects – The develope resolves the defect and follows the process to move further in the defect management process

Verification – The software testing team verifies the environment in which the defect was found

Closure – Close the defects after completion

Reporting – Reports are then provided to the relevant stakeholders regularly. They can also be demanded according to requirements. 

The entire process sounds pretty simple and easy, although it is not so. Defect management is tricky but using the right type of defect management software and tools helps in achieving the desired results. These tools are also integrated with other software testing tools to enhance and align all the processes between testers, developers and other relevant stakeholders. It aids all experts and specialists in planning, building and developing a quality software product. Business analysts, product managers, developers, project managers, testers. etc. is operating in a single system by sharing the same information. Defect management tools are also integrated with the test management system, which helps testing teams to share the project status with other key stakeholders. 

All these stages of defect management process contribute to a defect management software. Generally, defects are always considered negative, which may not be the case in all instances. Sometimes a tester makes a mistake while recording the defect, which can affect the entire process. So we can’t truly say that a defect management software or tool alone is responsible for effective defect management, it is also important to handle the defects efficiently. 


This is a guest post by Ray Parker

Author Bio:Ray Parker is a senior marketing consultant with a knack for writing about the latest news in tech, quality assurance, software development and testing. With a decade of experience working in the tech industry, Ray now dabbles out of his New York office.

I am speaking at ‘Targeting Quality 2019’ , Canada

I am super excited to be speaking at this grand event TQ2019 being organised by KWSQA on 23-24 Sep in Canada!

On top of that I get to present not one but 2 talks!! My topics are

“The What, When & How of Test Automation” 45 mins

In this I will talk about preparing robust automation strategies. Agile means pace and agile means change. With frequent time boxed releases and flexible requirements, test automation faces numerous challenges. Haven’t we all asked what to automate and how to go about the daily tasks with the automation cloud looming over our heads. Here we’ll discuss answers to some of these questions and try to outline a number of approaches that agile teams can take in their selection of what to automate, how to go about their automation and whom to involve, and when to schedule these tasks so that the releases are debt free and of best quality.

“Gamify your Agile workplace”    15 mins

In this I’ll present live some innovation games and have audience volunteers engage and play games based on known scenarios. Let’s Play and learn some useful Innovation Games that can help you gamify your agile team and workplace, making the team meetings shorter and communication more fun!

Both these topics are close to my heart and I am looking forward to sharing my thoughts with a wider audience.

I am also excited to meet all the awesome speakers at the event , as well as get to know the fantastic team of organizers behind this event!

Check out the detailed agenda here – https://kwsqa.org/tq2019/schedule/

Follow me at @testwithnishi, @KWSQA and #TQ2019 on twitter for more updates on the event!

Also check out & support other initiatives by KWSQA at https://kwsqa.org/kwalitytalks/

Wish me luck! 🙂

4 ways Task boards can help Agile teams

A task board is a physical or virtual chart containing all current team tasks at hand and their progress over time. For an agile team, all sprint tasks can be represented on the task board, and their flow over various stages can be tracked in the daily standup meeting. Task boards are a great way to visually representing pieces of work and their status.

Besides helping to organize and track work and being the focal point of the iteration and relevant meetings, task boards can have numerous more benefits for an agile team. In my article published @Gurock, I have discussed four additional ways in which Task boards can help an agile team-> https://blog.gurock.com/agile-task-boards/

Different styles of Task boards

Main points discussed–>

  • Customize the process
  • Visualize their Scrum
  • Improve Commitment and visibility
  • Facilitate Team interactions

Click here to read more ->

My talk @Playscrum Meetup by Leanpitch- 20 July’19

I was invited to present a talk at this month’s @Playscrum Meetup at Bangalore, hosted by @Leanpitch technologies on 20th July

It was a small event with a great set of delegates who gathered to hear me talk about Gamification in Agile teams. Agile teams rely heavily on communication and collaboration among all team members. In this session, I talked about about ‘Innovation Games’ which help make all agile meetings and ceremonies shorter, crisper, more visual and open involving all team members.

It was an interactive session wherein we played many Innovation Games with the audience volunteers, which was a big hit with everyone. There was good participation, many great ideas and discussions in the group. Overall a good experience at my first Playscrum meetup in Bangalore. Would love to collaborate again soon!

Here is a glimpse of the event-

https://www.meetup.com/PlayScrum-Bangalore/events/262475507/

‘Co-opetetion’ Among Agile Team Members

Agile focuses on motivated individuals acting together toward a common goal. Consequently, agile needs people to collaborate and requires complete transparency, communication, and cooperation, within and across teams. But at the same time, individuals instinctively try to outperform others in order to stand out in their teams.

This transition from individual responsibility to collective ownership is often the hardest part of the cultural shift that teams face when adopting agile. I have looked at ways to encourage healthy competition, more cooperation, and a sense of community among agile teammates in my latest article for Gurock – TestRail blog, the main points being-

  • Showing People the part they played
  • Have Co-workers appreciate each other
  • Measuring personal growth
  • Motivating with extra initiatives
  • Encouraging Collaboration and healthy competetion

Check out the complete article at – https://blog.gurock.com/agile-co-opetiton/ to find ways to encourage healthy competition and better team dynamics in your agile teams!

‘Just Enough’ documentation in an Agile Project

Agile poses many challenges to the development team, most of them pertaining to time. Teams are perpetually under pressure to deliver working software at a fast pace, leaving minimum time for anything else. When testing on an agile project, learning how to write lean documentation can save precious time. Furthermore writing lean documentation can help rework efforts by focusing only on what’s really necessary.

The Agile Manifesto emphasizes working software over comprehensive documentation, but most agile teams interpret this wrong and treat documentation as something to be avoided, owing to time constraints. The manifesto states a lesser focus on comprehensive documentation, but some documentation is still needed for the project and any related guidelines being followed. Attaining this balance is a challenge.

Documentation is a necessary evil. We may think of it as cumbersome and time-consuming, but the project cannot survive without it. For this reason, we need to find ways to do just enough documentation — no more, no less.

Read about how to focus on important areas like VALUE  , COMMUNICATION and  SUFFICIENCY when documenting in your agile project – in my article published at Gurock TestRail blog –> https://blog.gurock.com/lean-documentation-agile-project/

just enough

Click here to read the full article

For example, in a traditional test design document, we create columns for test case description, test steps, test data, expected results and actual results, along with preconditions and post-conditions for each test case. There may be a very detailed description of test steps, and varying test data may also be repeatedly documented. While this is needed in many contexts, agile testers may not have the time or the need to specify their tests in this much detail.

As an agile tester, I have worked on teams following a much leaner approach to sprint-level tests. We document the tests as high-level scenarios, with a one line description of the test and a column for details like any specific test data or the expected outcome. When executing these tests, the tester may add relevant information for future regression cycles, as well as document test results and any defects.

More examples and scenarios for learning leaner test document creation are included in the full article– Click here to read the full article

 

                 Are you interested in finding the right tool for your Agile processes? Here is a comprehensive assessment and comparison of the best agile tools available! 

https://thedigitalprojectmanager.com/agile-tools/

Prepared by Ben Aston, this list may be a useful guide for finding and selecting the best tool to support your agile journey. Check it out!

 

Happy Testing!

Nishi