Components of a Defect Management Software

 Since software developers and testers work together in the Agile and DevOps environments, it gets challenging to cope up with the increasing competition. Development teams work in collaboration with various stakeholders to make the most of the testing efforts. Defects in software applications are a norm, the sooner you realize that better it is. It is impossible to have a 100% defect/error-free software application, but experts work to make the most of their efforts. The current need for faster delivery and quality products calls for robust software testing solutions that can meet customer expectations.

A defect management system is a defect repository where all the defects appearing in a system are identified, recorded and assigned for rectification. This system includes defect management software and defect management tools to achieve projects efficiently. 

How Does Defect Management Work?

A defect management system works in a systematic manner, and records all the defects in the system without duplicating defects, and maintaining a log for future use too. There are different steps involved in the defect management that are explained below”

Identification – First of all, testers identify the defects

Categorize – When it is reported, it is automatically assigned to a team member to assess whether to rectify the defect or leave it

Prioritize – The next step is to prioritize by assessing the severity of defect and its impact on the user. The prioritized defects are handled by a formal change control board. 

Assigning Defects – After   the defects, they are then assigned to developers or testers accordingly 

Resolving Defects – The develope resolves the defect and follows the process to move further in the defect management process

Verification – The software testing team verifies the environment in which the defect was found

Closure – Close the defects after completion

Reporting – Reports are then provided to the relevant stakeholders regularly. They can also be demanded according to requirements. 

The entire process sounds pretty simple and easy, although it is not so. Defect management is tricky but using the right type of defect management software and tools helps in achieving the desired results. These tools are also integrated with other software testing tools to enhance and align all the processes between testers, developers and other relevant stakeholders. It aids all experts and specialists in planning, building and developing a quality software product. Business analysts, product managers, developers, project managers, testers. etc. is operating in a single system by sharing the same information. Defect management tools are also integrated with the test management system, which helps testing teams to share the project status with other key stakeholders. 

All these stages of defect management process contribute to a defect management software. Generally, defects are always considered negative, which may not be the case in all instances. Sometimes a tester makes a mistake while recording the defect, which can affect the entire process. So we can’t truly say that a defect management software or tool alone is responsible for effective defect management, it is also important to handle the defects efficiently. 


This is a guest post by Ray Parker

Author Bio:Ray Parker is a senior marketing consultant with a knack for writing about the latest news in tech, quality assurance, software development and testing. With a decade of experience working in the tech industry, Ray now dabbles out of his New York office.

Prevention is the Best Cure- for Defects in Agile

The agile methodology focuses on building in quality from the very beginning of the software lifecycle. That is why we aim to find and fix defects early on: A defect found and fixed in an earlier lifecycle phase is a multitude cheaper than the same defect at a later stage.

But how can we more easily make it possible to prevent defects from percolating deeper in the software development lifecycle by fixing them in their nascent stages?

This is the main theme of my latest article for @Gurock TestRail blog – where I explore and explain ways to foresee, analyze and thwart defects in an agile context.

The main points discussed are-

Communication

Conduct Reviews

Demonstrate Often

Static Analysis and CI

Click Here to read the complete article –>

Please support by liking / commenting and sharing the article!

Cheers

Nishi

‘Just Enough’ documentation in an Agile Project

Agile poses many challenges to the development team, most of them pertaining to time. Teams are perpetually under pressure to deliver working software at a fast pace, leaving minimum time for anything else. When testing on an agile project, learning how to write lean documentation can save precious time. Furthermore writing lean documentation can help rework efforts by focusing only on what’s really necessary.

The Agile Manifesto emphasizes working software over comprehensive documentation, but most agile teams interpret this wrong and treat documentation as something to be avoided, owing to time constraints. The manifesto states a lesser focus on comprehensive documentation, but some documentation is still needed for the project and any related guidelines being followed. Attaining this balance is a challenge.

Documentation is a necessary evil. We may think of it as cumbersome and time-consuming, but the project cannot survive without it. For this reason, we need to find ways to do just enough documentation — no more, no less.

Read about how to focus on important areas like VALUE  , COMMUNICATION and  SUFFICIENCY when documenting in your agile project – in my article published at Gurock TestRail blog –> https://blog.gurock.com/lean-documentation-agile-project/

just enough

Click here to read the full article

For example, in a traditional test design document, we create columns for test case description, test steps, test data, expected results and actual results, along with preconditions and post-conditions for each test case. There may be a very detailed description of test steps, and varying test data may also be repeatedly documented. While this is needed in many contexts, agile testers may not have the time or the need to specify their tests in this much detail.

As an agile tester, I have worked on teams following a much leaner approach to sprint-level tests. We document the tests as high-level scenarios, with a one line description of the test and a column for details like any specific test data or the expected outcome. When executing these tests, the tester may add relevant information for future regression cycles, as well as document test results and any defects.

More examples and scenarios for learning leaner test document creation are included in the full article– Click here to read the full article

 

                 Are you interested in finding the right tool for your Agile processes? Here is a comprehensive assessment and comparison of the best agile tools available! 

https://thedigitalprojectmanager.com/agile-tools/

Prepared by Ben Aston, this list may be a useful guide for finding and selecting the best tool to support your agile journey. Check it out!

 

Happy Testing!

Nishi

The 12 Agile Principles: What We Hear vs. What They Actually Mean

The Agile Manifesto gives us 12 principles to abide by in order to implement agility in our processes. These principles are the golden rules to refer to when we’re looking for the right agile mindset. But are we getting the right meaning out of them?

In my latest article for Gurock TestRail blog, I examine what we mistakenly hear when we’re told the 12 principles, what pain points the agile team face due to these misunderstandings, and what each principle truly means.

 

Principle 1: Our Highest Priority is to Satisfy the Customer Through Early and Continuous Delivery of Valuable Software

What we hear: Let’s have frequent releases to show the customer our agility, and if they don’t like the product, we can redo it.

The team’s pain points: Planning frequent releases that aren’t thought out well increases repetitive testing, reduces quality and gives more chances for defect leakage.

What it really means: Agile requires us to focus on quick and continuous delivery of useful software to customers in order to accelerate their time to market.

Principle 2:

Check out the complete post here —- Click Here to Read more–>

 

Do share your stories and understanding of the 12 Agile Principles!

Cheers

Nishi

Optimize Your Hardening Sprint for a Quality Advantage

A hardening sprint is an additional sprint that some teams run to stabilize the code and ensure that everything is ready just before release. Agile teams vary in their opinions on using hardening sprints in Scrum, but if your team does agree on having one before your release, there may be a lot to be done and varied expectations from the product owner, testers and developers. It may also lead to other work being delayed, leading to accumulation of technical debt.

In my article for Gurock TestRail Blog, I have discussed some tips on optimising the hardening sprint and achieving the maximum quality before release.

I talk in detail about some main points to focus on–

  • Plan Ahead
  • Perform End-to-End Testing
  • Perform Non-Functional Testing
  • Perform Tests on Other Platforms and Languages
  • Reduce Lower Priority Defect Counts
  • Use your sprint Wisely

Read the full article here — > https://blog.gurock.com/optimize-hardening-sprint/

Please share your thoughts!

Happy Testing!

Nishi