Since software developers and testers work together in the Agile and DevOps environments, it gets challenging to cope up with the increasing competition. Development teams work in collaboration with various stakeholders to make the most of the testing efforts. Defects in software applications are a norm, the sooner you realize that better it is. It is impossible to have a 100% defect/error-free software application, but experts work to make the most of their efforts. The current need for faster delivery and quality products calls for robust software testing solutions that can meet customer expectations.
A defect management system is a defect repository where all the defects appearing in a system are identified, recorded and assigned for rectification. This system includes defect management software and defect management tools to achieve projects efficiently.
How Does Defect Management Work?
A defect management system works in a systematic manner, and records all the defects in the system without duplicating defects, and maintaining a log for future use too. There are different steps involved in the defect management that are explained below–
Identification – First of all, testers identify the defects
Categorize – When it is reported, it is automatically assigned to a team member to assess whether to rectify the defect or leave it
Prioritize – The next step is to prioritize by assessing the severity of defect and its impact on the user. The prioritized defects are handled by a formal change control board.
Assigning Defects – After the defects, they are then assigned to developers or testers accordingly
Resolving Defects – The develope resolves the defect and follows the process to move further in the defect management process
Verification – The software testing team verifies the environment in which the defect was found
Closure – Close the defects after completion
Reporting – Reports are then provided to the relevant stakeholders regularly. They can also be demanded according to requirements.
The entire process sounds pretty simple and easy, although it is not so. Defect management is tricky but using the right type of defect management software and tools helps in achieving the desired results. These tools are also integrated with other software testing tools to enhance and align all the processes between testers, developers and other relevant stakeholders. It aids all experts and specialists in planning, building and developing a quality software product. Business analysts, product managers, developers, project managers, testers. etc. is operating in a single system by sharing the same information. Defect management tools are also integrated with the test management system, which helps testing teams to share the project status with other key stakeholders.
All these stages of defect management process contribute to a defect management software. Generally, defects are always considered negative, which may not be the case in all instances. Sometimes a tester makes a mistake while recording the defect, which can affect the entire process. So we can’t truly say that a defect management software or tool alone is responsible for effective defect management, it is also important to handle the defects efficiently.
This is a guest post by Ray Parker
Author Bio:Ray Parker is a senior marketing consultant with a knack for writing about the latest news in tech, quality assurance, software development and testing. With a decade of experience working in the tech industry, Ray now dabbles out of his New York office.