Tips to write better Bug Reports

Writing defect reports is a constant part of a tester’s daily life, and an important one too! How you report the bugs you find plays a key role in the fate of the bug and whether it’s understood and resolved or ends up being deferred or rejected.

It is imperative for every tester to communicate the defects they find well. In my article published at TestRail blog, I discuss four simple tips to help you write better bug reports.

Study past bug reports

If you are new to your team or new to testing itself, the best way to learn about good bug reporting is to read the team’s past bug reports. Try to understand the bugs and see if you could reproduce them. 

By doing this exercise you learn the best way to present bugs so that the team can understand them. You’ll get a feel for the business language and the project’s jargon to be able to describe features and modules.You may also see some imperfections in the past reports, so you can think about how to improve them and what other information would be useful to include.

Create your own game plan

Create a shortcut for yourself, like writing down a summary or title of each bug you find as you go about testing and saving the screenshot. When you get down to reporting, you can quickly fill out the steps, as well as expected and actual results, and attach the saved screenshots. Doing this could be faster and save you the effort of repeating steps just to get the needed screenshots and logs. Continue Reading–>

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Raise your Exploration Game!

Exploration is an integral part of testing. Exploring the application is a great strategy for learning about how it works, finding new information and flows, and discovering some unique bugs too! 

Many testers perform exploratory testing as a matter of course, and agile teams may make it an integral part of their tasks. But how can you up your exploration game? Simply going around the application and looking or clicking here and there surely cannot be called creative exploration.

In my article published at Testrail blog, I outline what do you need to do to bring structure to your exploratory tests and get the most useful information out of them?

Image Source- xenonstack.com

Designate time for exploration

As we get into the flow of agile and its fast-moving sprints, we focus on testing tasks for each user story and are constantly thinking of what needs to be done next. But with minimal documentation and limited time to design tests, it is imperative to understand that just executing the written or scripted tests will not be enough to ensure the feature’s quality, correctness, and sanity.

Exploratory testing needs to be counted as a separate task. You can even add it to your user story so that the team accounts for the time spent on it and recognizes the effort.

Testers can use the time to focus on the feature at hand and try out how it works, its integrations with other features, and its behavior in various unique scenarios that may or may not have been thought of while designing the scripted tests. Having exploratory testing as a task also mandates that it be done for each and every feature and gives testers that predefined time to spend on exploration. 

In my testing days, this used to be the most creative and fun aspect of my sprints, and it resulted in great discoveries, questions, insights, and defects!

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Testing is like…… Yoga

This post is inspired by the MOT bloggers club initiative to write about analogies to testing in real life!

Being a tester at heart, I always see things from a testers eyes and find relevance in testing in my day-to-day life. In the past I have thought and spoken about Testing being like… Cooking and also used analogies of Testing equating to Travelling when explaining the Software Testing lifecycle in my Tester Bootcamps and trainings. Lately I have gotten into Yoga and I now see how Testing is like Yoga in many ways…….

  • You can start anytime and anywhere you want, no matter your background.
  • You can learn it yourself — Researching and Reading will help but Practice is key!
  • You will learn better when you take help from a teacher / mentor / guru Or when you practice with a team
  • Even though on the surface level, people may think of it as one skill, there are many types of testing, just like there are of Yoga
    • Hatha Yoga, Vinyasa Yoga, Pranayama (Breathing exercises yoga), Pre-natal yoga and the fusion kind – Power Yoga
    • The same way we have Functional testing, Performance testing, Usability testing, Security testing, Automated testing and so on
    • You can dive into any one in-depth or have a taste of all of them!
    • There is one for every team, context and need- you need to find the right match(es)
  • Testing , like Yoga – is context-dependent
    • Just like Yoga for weight loss may be different than Yoga for an expectant mother, Yoga for a beginner may be different from Yoga for an athlete recovering from an injury; so is the case of Testing.
    • Testing for a medical application will be vastly different from Testing of a Car racing mobile game or testing for a banking website.
    • The basics and the fundamental concepts remain the same and apply equally to all though!
  • To a person looking from outside, it may not mean much in the beginning
    • Like, to a person looking at you holding a Yoga pose – It may not seem like you are doing much. But to the one experiencing it, it make the world of a difference.
Holding a Yoga pose is harder than it looks

And finally, for both Testing and Yoga—

The value is not realized in one day or one session. It is a prolonged effort, requiring consistent practice, patience and persistence.
Overtime people who see the changes and experience the difference come to appreciate the real benefits —- of both Yoga and Testing!! 🙂 🙂

************

Hope you enjoyed my take on Testing is like ….. Challenge. Please share your thoughts too!

Here is the link to follow the MoT Blogger Club group for many more interesting takes on this Challenge

https://club.ministryoftesting.com/t/bloggers-club-june-july-2020-testing-is-like/39734/8

Cheers

Nishi

<Image Credits – WebMD.com , youtube.com >

Four Goals of Testing Beyond Finding Defects

Are you testing with the sole purpose of finding defects? What if you don’t find any? Your testing should deliver more value than just finding bugs. In my article published at https://blog.gurock.com/, I examined the true goals of testing and how we can aim at achieving all four of them for the quality benefits of our software.

Gaining knowledge about defects 

While there is more to testing than pinpointing bugs, finding defects and problems is the first instinctive goal. Looking for places where the functionality breaks or does not work as expected is key. 

Testers can adopt a number of approaches, test techniques and strategies to find these problems before users do. This helps the team keep updated on the status of product quality, fix the problems, and improve the software for the users.

Proving functionality

If you have been testing diligently and going through a bunch of test cases and various scenarios but haven’t yet found a defect, it doesn’t mean it was all for nothing! If a test doesn’t fail, that means it passed, and that is useful information, too.

Another major goal of testing is to prove that the functionality works fine, and it is that proof that helps us make decisions about its future. Without this proof, we would never have a clear picture of the software’s quality, its intended functionality or whether it’s fit for use. Many teams would also get into problems with regulations, audits, and compliance without this proof of functionality.

Generating information

Testing also generates a lot more information than just passing or failing tests. Testers generally have loads of questions occur to them while testing. They may be about the need, implementation or design of the features, their related integrations with existing features, or actual usage scenarios. The answers to these questions are paramount in making the feature assimilate well within the software. 

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Read Along- ‘Agile Testing’ Chapter-1

“What is Agile Testing, Anyway?”

Points to remember and Quotable Quotes:

  • “Several core practices used by agile teams relate to testing.”
    • Programmers using TDD, code integration tests being written contribute to a successful project.
  • “Agile Testing just doesn’t mean testing on an agile project.”
    • Some testing approaches like exploratory testing are inherently agile, whether done in an agile project or not.
  • Testers are integral members of the customer team as well as development team
  • The best part of this chapter is Lisa and Janet’s wonderful stories on beginning with their first agile projects, and a realization by Janet’s co-worker, a developer in a team following XP on how they saw Janet’s contribution to the project.
  • “Testers don’t sit & wait for work; they get up and look for ways to contribute throughout the development cycle and beyond.”
  • Traditional vs Agile Testing
    • In Traditional approach – “Testing gets “squished” because coding takes longer than expected, and because teams get into a code-and-fix cycle at the end.
    • In Agile – “As an agile team member, you will need to be adaptive to the team’s needs
    • “Participants, tests, and tools need to be adaptive.”
  • “An Agile team is a wonderful place to be a tester”
  • The Whole-Team Approach –
    • “Everyone on an agile team gets “test-infected.”
    • “An agile team must possess all the skills needed to produce quality code that delivers the features required by the organization.”
    • “The whole team approach involves constant collaboration”
    • “On an agile team, anyone can ask for and receive help”
  • “The fact is, it’s all about quality – and if it’s not, we question whether it’s really an ‘agile’ team.”

Wanna Read along? Get your copy of the book at

https://www.flipkart.com/agile-testing/p/itmdytt85fzashud?pid=9788131730683

OR find a paperback or ebook version!

Top 3 New Year Resolutions for Testers!

Here we are gearing up for another new year! As time flies by, we may start to feel stuck in one place, unable to move forward in our careers. Testers can get bogged down by too much to learn, too many directions to take, and so many tools and technologies.

But that’s no reason to stagnate. By making some goals now, you can aim to start improving yourself and your career development right away on January 1st.

Here are three goals testers should have for the coming year. Make it your New Year’s resolution to achieve them, and go for it with an action plan in hand! Read the full article at –> https://blog.gurock.com/new-year-resolutions-testers/

Improve your Mindset

The first resolution should be to create and maintain a healthy mindset. Mental peace and team harmony should be the goal.

Continue Learning

There must be a routine, a drive to better oneself and a constant search for improvement. All testers must resolve to take up some kind of continuing education so they can always be adding to their skill sets. Learning cannot be a one-time activity.

Get Better at Networking

The next resolution a tester must make is to participate in the community in some way.
The knowledge you have is better shared with others, and the pace of learning in a community will be much faster than alone.

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What can you learn from the defects you found?

The bugs we find during testing can tell us a lot about the application, the state of its quality and its release-readiness. Bugs can also provide insights into our development processes and practices — and lapses therein.

How can we study bugs to improve the overall state of our project? In my article published @Gurock TestRail blog, I have described three things to learn from the bugs you find. https://blog.gurock.com/three-learn-bugs/

 The location of defect clusters

Defect clustering is one of the seven principles of software testing, and keeping an eye out for these clusters is the responsibility of a good tester.

As we log defects into a tracking tool or portal, teams generally follow the practice of measuring relevant modules, components or functional areas against each defect. When tracked over time, this information can be real gold! It helps us track which areas of the application are having more bugs.

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What the NAPLAN Fail Tells Us About Testing in Education?

Implications of Software Testing in the field of Education

The National Assessment Program – Literacy and Numeracy (NAPLAN) are school tests administered to Australian students. This August, the online program was offered to 1.5 million students. Students failed to log on. 

Had the software undergone functional testing, the program could have launched successfully. A functional testing company verifies every function of the software function as per requirements. It is a black box type of testing where the internal structure of the product is not known to the tester.

Functional and Performance Issues – Naplan’s problem has been ongoing. In March, it took students 80 minutes to get to online tests. The requirement was of 5 minutes. The software performed shockingly different from what was planned. 30,000 students had to retake tests, which too were marred by technical glitches. The test data was not automatically saved. The data recovery time was 15 minutes compared to the requirement of zero minutes. Once again, the software did not perform as expected. Eventually, the problem was resolved, however, it came at the expense of dropouts and time lags. 

Accessibility Issues – Naplan software had other errors that a functional testing company could have taken care of. The features that were designed for students with disabilities were not functional. Alternate text for students was missing, incorrect and inaccessible for students with auditory disabilities. The color contrast was poor. The color contrast was of immense importance to those who required accessibility help with seeing visuals. 

In the Naplan case, a functional testing company would prepare several test cases to verify the functionality of the login page, accessibility features, load times and data recovery times against the requirements specified. Functional testing would cover unit testing, integration testing, interface testing, and regression testing. In addition to manual testing, a functional testing company would perform automation testing. Software testing tools automate tests to improve the accuracy and speed of execution.

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Meeting James Bach at The Test Tribe Meetup @Bangalore

I got the opportunity to meet and listen to the test expert we all look up to – Mr. @James Bach at @The Test Tribe Community meetup organized at Bangalore on 23 June 2019.

It was a great talk by him on the topic ‘Testing vs Checking’ where he discussed the finer nuances of the testing craft and how automated checks are more explicit and fixed than the human brain and the thought process of a real tester.

Apart from the great content, I also observed and loved the presentation style, the ingenuity, the spontaneity, and the interspersed humor! His true passion for testing and the sheer amount of experience shines through each spoken word. We learn a lot just from being in the same room with such experts.

I tried my hands at #sketchnotes for the first time, trying to capture the gist of his talk.

Here is a glimpse into the event-

It sure was an awesome experience and a day well spent! I look forward to meeting him again and getting an opportunity to learn from him!

Cheers!

Look Back to Plan Forward – Learnings from 2018

Every year we see the software industry evolving at a rapid pace. This implies changes in the way testing is conducted within the software lifecycle, test processes, techniques and tools, and the tester’s skill set, too.

I’ve been into agile for more than a decade, and I’m still learning, changing and growing each year along with our industry. Here are five of my key lessons and observations from 2018. I hope they help you in the coming year!

https://blog.gurock.com/lessons-for-agile-testers/

In my article published on Gurock blog, I talk about the 5 key learnings for Agile testers from the past year and how they will be key in planning your road ahead in 2019. The key learning areas discussed are —

Testing Earlier in DevOps

Getting Outside the Box

Increasing Focus on Usability Testing

Enhancing Mobile and Performance Testing

Integrating Tools and Analyzing Metrics

Click Here to read the complete article — >